Better English for sales and customer service in the hospitality industry
Do you speak general English at basic level or higher, but struggle with the language of your industry? Do you want to improve your skills to advance your career or achieve better results? Does learning in a classroom not appeal to you?
Learn the practical language skills to write effective emails, network with confidence, deliver interesting presentations, lead a high-performing team, feel at home in meetings, be a strong negotiator and make more sales.
Get online and get ahead with personalised one-to-one classes from The Language Files - for native and non-native English speakers
Experienced teacher and sales professional with years of commercial experience. UK Native with fluent Spanish.
Choose daily, weekly or monthly lessons - whatever works for you. Flexible cancellation policy.
Authentic materials and blended learning with speaking, listening, reading and writing skills covered as required.
Lessons customised for you. Audio, video, transcripts, reviews, additional learning resources and email lessons available.
No risk guarantee. 100% satisfaction or your money back. Competitive rates. Different packages and extras available.
Expert preparation available for the BEC exams at preliminary, vantage and higher levels.
My name is Emily; welcome to The Language Files. Sales and customer service professionals from diverse areas of the hospitality industry work with me to improve their business English. I offer personalised one-to-one lessons exclusively online, so if your aim is to communicate clearly and confidently, and take your professional skills to the next level, you are in the right place.
Read more about the benefits of learning languages online.